Accessibility

We are committed to achieving “level aa” conformance to the web content accessibility guidelines (WCAG) 2.1. 

This accessibility statement applies to www.psi.ie 

Conformance status 

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for all users with a particular focus on delivering a positive experience for those with Visual and Mobility/Motor/Dexterity impairments. It defines three levels of conformance: Level A, Level AA, and Level AAA. 

The PSI website is partially conformant with WCAG 2.1 level AA. This means that some parts of the content do not fully conform to the accessibility standard. 

Assessment approach 

The PSI assessed the accessibility of the PSI website by the following approaches: 

  • Pa11y automated testing 

  • Manual testing 

Using automated testing allows us to quickly test multiple webpage elements and their accessibility compliance. As there are limitations to automated testing, we use manual testing to check elements that are outside of Pa11ys testing scope. 

Technical specifications 

Accessibility of the PSI website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

  • HTML 

  • WAI-ARIA 

  • CSS 

  • JavaScript 

These technologies are relied upon for conformance with the accessibility standards used. 

Limitations and alternatives 

Despite our best efforts to ensure accessibility of the PSI website, there may be some limitations. Below is a description of known limitations. Please contact us if you find an issue not listed below. 

Known limitations for the PSI website: 

PDF documents: Some PDF documents are not fully accessible to screen readers, including missing alt attribute values, missing text equivalent for images, missing structural tags and invalid table structures. Please contact us if you require a more accessible version of a PDF on this website.

Form reCAPTCHA: The reCAPTCHA used on the contact form was not accessibility compliant when our website was relaunched in July 2024. We have made an update and a new version of reCAPTCHA has been applied as of November 2024. This is fully accessible. 

Feedback and contact information 

The PSI is committed to ensuring digital accessibility for persons with disabilities. We welcome feedback on the accessibility of this website and to receive requests for information in other formats. 

We have appointed an Access Officer, whose role is to provide or arrange for and coordinate assistance and guidance to persons with disabilities accessing the services we provide. If you need the help of our Access Officer to use the PSI’s information and services, you can: 

  • Email the Access Officer 
  • Phone (01) 218 4000 
  • Write to us at PSI-The Pharmacy Regulator, PSI House, 15-19 Fenian Street, Dublin 2, D02 E2R6. 

This statement was updated on 19 November 2024.